Store Checkout En – FaithASAP

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Frequently Asked Questions

Need help with your order?

Phone EU: +44 808 196 1114

Phone US: +1 855-944-1216

Send us a message We’ll reply within 24 hours.

If you have any queries or need further assistance, please visit our Client Service pages.

Shipping Methods

To ensure your items arrive on time, please order by the holiday cut-off date for your country. See all holiday shipping deadlines.  

Italy: approximately 1-2 working days (excluding the Italian Islands which may take 2-3 working days). More info

European Union: approximately 2-3 working days. More info

Rest of the world: approximately 4-5 working days. More info

Returns

Orders placed between November 28th and December 17th benefit from an extended return window through January 9th, 2023. Applies to all countries.

For any reason, customers can return the order for free, entirely or partially. off---white.com refunds within 14 days from the receipt of the merchandise. More info.

Secure Payment

We accept all major credits cards as well as Paypal. More info